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180 Pennant Hills Rd
02 94847418
Thornleigh Veterinary Hospital
Thornleigh Veterinary HospitalThornleigh Veterinary HospitalThornleigh Veterinary HospitalThornleigh Veterinary Hospital

Thornleigh Veterinary Hospital

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COVID-19 UPDATE

Last updated: 6th January 2021

Thank you for your continued cooperation with our COVID policies which means that we can keep our team safe and our doors open.  We continue to be cautious to protect our staff and our clients and kindly request you respect the following policies:

  • Please be familiar with up-to-date COVID information and check that you have not been to a hotspot prior to arrival.
  • Our front door is open and you are welcome to enter after reading the sign and ensuring the reception desk is clear of other clients. However, for over-the-counter purchases we are encouraging clients to call, order, and pay over the phone. When you arrive at the clinic simply give us a call and we will deliver your purchase to you in your car.
  • Mask are mandatory in all indoor areas of the hospital. Masks are available at reception but please BYO if you have one.
  • For owners who are in the building for longer than 5 minutes (i.e. vet consultations or discharges), you will be required to complete a QR code check-in. If you don’t have a smart phone, please tell our staff and they will do it for you.
  • Where possible, please wait outside instead of in the waiting rooms or reception.
  • Please social distance in our reception and consult rooms.  Consults will be kept to 15 minutes to reduce risk of transmission.
  • For consultations we will be allowing maximum ONE client per visit to enter the consult room to take part in the consultation with our vets.  Please where possible aim for only one person to bring the pet up.
  • Nurses will be utilised to restrain pets instead of owners so social distancing is promoted. Please listen to our staff whilst in consult for further instructions.
  • Hand sanitiser & tissues are available in both waiting rooms, consult rooms and at the reception desk for your use.
  • We will continue to avoid paperwork transfers and request EFTPOS payments only.
  • All touch-points around the hospital will be disinfected throughout the day.
  • Clients will be unable to visit hospitalised patients unless exceptional circumstances allow.
  • If you are uncomfortable with entering the building, please let us know and we will perform the consult as per previous protocols (i.e. with client staying outside) or organise a telemedicine consultation where appropriate.
  • For overnight care, we often refer to Northside Emergency Veterinary Service. The NEVS team is available to see you in a contactless manner for afterhours emergencies. Alternatively, North Shore Veterinary Specialists or SASH.  We will continue to communicate with all emergency centres regarding our patients.

We kindly request you inform us if you are unwell, potentially exposed to COVID-19 (including up-to-date hotspots), awaiting COVID test results or have any other concerns relating to COVID exposure prior to arrival for your appointment.  Whilst our policy of one client in the consult room is strict, we understand this may not be possible in certain circumstances such as children accompanying adults or compassionate consultations so we just kindly ask you to act responsibly and follow our staff’s instructions.

Hornsby Kuringgai Local Business Awards Winner 2019
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General Services

We offer a comprehensive range of veterinary services including consultations, vaccinations, surgery, diagnostics, imaging and pathology. We also stock a large variety of preventative and premium foods.

Surgery

Our skilled veterinarians perform a broad range of routine, general and orthopaedic surgeries and have access to specialist surgeons when more complicated in-house surgeries are required.

Boarding & Day Care

Our spacious outdoor boarding facility conveniently located onsite and just before the motorway turn-offs, allows easy drop-off for your pets. You can rest assured that they are safe and under veterinary supervision.

Grooming

Does your pet require grooming under veterinary care? Please speak to us about grooming options for your pet.

Following are our latest promotions, newsletters, and information on pet care.

If you are a member of the Thornleigh Thunders or Penno Hills Demons, we’d like to offer your pet one night complimentary boarding to try us out.  Just mention it at the time of the booking!  See here.

Give your new puppy or kitten them the best start in life by getting them checked by our expert team. Our vets will complete a full physical examination on your new addition and discuss everything you need to know about raising a puppy or kitten.  Bookings preferred.

Now there are even more reasons to love our friends, with savings on vet services and the opportunity for both of you to receive a complimentary night of boarding. Learn more about our great offer!

Thornleigh Vet Summer Newsletter

Learn about what we’ve been up to at the hospital, an important warning about ticks, and a great new product for cats, all in our latest Newsletter!

“Saying the final goodbye to our beloved 14 year old Funkie was far less traumatic than expected due to the extremely compassionate and caring staff who all contributed towards creating a peaceful, calm and loving environment. I can’t thank them enough.”
Vivaka
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“Caring and compassionate.”
Chris
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“All my pets have gone through Thornleigh Vet Hospital. Their care and attention to detail is second to none and the service from Prue and Nicky and the team is brilliant! Highly recommend and thank you to you all for caring for my babies!”
Dan
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“Since moving from the inner west a year ago, we have always had great experiences at Thornleigh Veterinary Hospital. The staff are very caring, gentle and thorough. We are extremely confident to leave our pets in their care knowing that they will be well looked after. This practice is excellent!”
Andrew
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“Best in the business! You can just tell the team love what they do”
Josh
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“The guys at Thornleigh Vet Hospital are excellent. They have taken great care of both our cats and dog and follow up on everything! Highly recommend them to anyone!”
Kirstie
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“Nursing staff and Vets are fabulous. They always put the safety and comfort of the animals they are looking after first.”
Mandi
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Contact us

Address
180 Pennant Hills Rd, Thornleigh 2120

Phone Number
02 94847418

Email Address
mail@thornleighvet.com.au

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  • About Us
  • Services
  • Pet Care
  • Boarding & Day Care
  • News / Media
  • Ku-ring-gai Pound
  • Lost & Found
  • Contact Us
  • Book Online
  • Emergency
Thornleigh Veterinary Hospital